This Privacy Policy governs the manner in which the service company MAMMA PRENATAL DOOEL Skopje (hereinafter: “MAMMA PRENATAL”) collects, uses, maintains, and discloses data collected from users (hereinafter: “user”) when visiting its website www.mamma.mk (hereinafter: “website”).

This privacy policy applies solely to the specified website.

The Personal Data Protection Policy is organized as follows:

What information do we collect?
For what purposes are the collected data and information used?
How is personal data processed?
Request for data deletion
Cookies in the web browser
Data security
Changes to the privacy policy for personal data
Acceptance of terms

What information do we collect?

During your visit to the website, your privacy is fully respected.
When visiting the website, MAMMA PRENATAL processes your personal data (personal identification and contact information), which you provide in the form when purchasing some of our products through the website.

During online shopping, MAMMA PRENATAL does not have access to data related to your payment card or bank account, as these are sent directly to a certified card transaction processing center and the bank through a secure connection.

For what purposes are the collected data and information used?

MAMMA PRENATAL processes your personal data for:

Contacting the user and delivering the products ordered through this website.

Your personal data will not be processed for any other purpose, except for the purpose for which it was collected.

How is personal data processed?

MAMMA PRENATAL processes your personal data in accordance with the data protection regulations of the Republic of North Macedonia, taking all prescribed technical and organizational measures to ensure the confidentiality and security of personal data during processing.

Employees at MAMMA PRENATAL are obliged to keep confidential all information (including personal data) they come into contact with while performing their duties.

Request for data deletion

If you wish to request the deletion of your personal data from our services, please follow these steps:

Submit a request: Send an email to [email protected] with the subject “Data Deletion Request.”
Include necessary information: In your email, provide your full name, username, and the email address associated with your Mamma.mk account.
Verification: We may request additional information to verify your identity before processing your request.
Processing time: Once your identity is confirmed, we will process your request within 30 days and confirm the deletion of your data via email.

For any questions or assistance, please contact our support team at [email protected].

Cookies in the web browser

Cookies are small text files stored on your computer or mobile device to improve the user experience and are not associated with your personal data previously provided.

Through cookies, MAMMA PRENATAL tracks visitor movement on the website and collects data to better understand how visitors use the website, with the goal of improving user experience, optimizing, and enhancing website functionality.

Cookies allow us to recognize your web browser on your next visit to the website. Cookies can store your preferences and other technical information, but they cannot read data or information from your hard drive or mobile phone, nor can they read other saved cookie files from other websites.

MAMMA PRENATAL uses several types of cookies on the website:

Necessary cookies – Cookies essential for the proper functioning of the website’s basic functions such as navigation, site visit statistics, content optimization, etc. These are usually set in response to your interaction with the website, such as setting cookie preferences, logging in, or filling out forms. These cookies do not contain any personal information and cannot be disabled via these settings. You can adjust more options regarding cookie usage in your web browser to block or notify you of these cookies, although some parts of the website may not function properly.
Analytics cookies – These cookies allow us to count visits and traffic sources to measure and improve website performance. They help us analyze which pages are most visited and see how visitors move through the site. All information collected by these cookies is aggregated and anonymous.
Functional cookies – These cookies enable better functionality and personalization of content on the website.

Only cookies of this type are stored on the user’s computer, in accordance with the settings of the web browser that the user has set.

In your web browser settings, users can choose to reject or delete cookies. If users select this option, certain parts of the website may not function as intended.

To change cookie settings, click on: Cookie settings

Data security

We take security seriously and take numerous precautions to protect the security of personal data. The HTTPS security protocol is used when processing and transmitting information to our servers. You can access your personal data on our website by entering your password and username. This password is encrypted. We recommend that you do not share your password with anyone. Your personal data is stored on a secure server that only we can access.

Changes to the privacy policy for personal data

MAMMA PRENATAL reserves the right to update this privacy policy at any time. When we do so, we will notify users on the website and revise the update date at the end of this document. The user agrees that it is their responsibility to periodically check the Privacy Policy and be aware of any changes.

Acceptance of terms

By continuing with online payments and using the website www.mamma.mk, the user accepts the provisions of this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue the order on this website.

MAMMA PRENATAL

Update date: 27.05.2024